Returns and Exchange

We want you to enjoy every product you get from us, but we understand that sometimes, you might have to return a product because it doesn’t quite fit. We’re happy to take it back and exchange it within a seven (7)-days period if it meets the following criteria:

• It is in good and sellable condition.
• It still has all the tags and is in its original packaging (shoes must be returned in the original box of purchase).
• It is not stained, not worn and not damaged (Scuffed, dirty shoes or cereal stained clothes are a No-No ☹).
• We’re unable to exchange discounted items (All sales items are on a final-sale basis).
• It is within seven (7) days from the day you received your package (I know we said this already).

How to Return an Item

To initiate a return or exchange, kindly complete the following steps:

• Get your order ID ready and call our customer experience executive on+234 808 982 0829 or email [email protected] .
• Ensure that there is no noise in your environment when you make the call to have good communication.

If you have any more questions, please reach out to us via [email protected] or chat with us using the live chat option on our website.